Our Service
"Whenever you rent or buy a new or used piece of equipment from ALL, you're dealing with the industry leader. And you're guaranteed the peace of mind that comes from working with a trusted resource in the industry."
For more than 50 years, Dawes has provided a higher level of service and support to our customers. Proven field experience. Trained technicians. Faster parts availability. A wider range of services. And as we have grown to become one of the largest crane rental and equipment distributors in the Midwest, we have renewed that commitment every step of the way.
Our Management and Field Sales teams are on-the-job with our customers, where Dawes' vast experience lets us anticipate your needs and offer timely solutions. We offer onsite service if your equipment is down or ready for annual inspection.
Dawes can service your cranes, booms and lifts. Contact our service manager for package details and maintenance programs at 800-236-5335 or contact us.
Our Shops
We maintain and staff our own service departments for all of the equipment we rent and sell, including our own engine shop with trained mechanics, hydraulic department, paint shop, weld shop, and fabrication shop. We also maintain our own truck and trailer shop and glass department. This should matter to you. Our service shops are charged with maintaining the industry's newest and most modern equipment to keep it like new so that our rental fleet exceeds your expectations.
Dawes operates a mandatory, rigorous training ,program that empowers our technicians by grounding them in the most current equipment servicing techniques and the latest OSHA standards. We offer perhaps the largest fleet of lift equipment and cranes in the country, and our professional service department inspects each piece of equipment before it goes out on a job to make sure it is in top condition and meets OSHA standards.
Our Service
The first order of the day, every day, is customer service. Service means being available 24 hours a day, 7 days a week to assist customers, from jobsite analysis to transporting cranes to operating and maintaining equipment on the job. Service means meeting customer schedules and correcting any problems as quickly as possible to help avoid downtime. It also means providing in-field technical support to make sure the right equipment is on the job, performing properly.
And Dawes's 24-hour service ensures that any downtime will be minimal and that contractors will not be burdened with extra maintenance on equipment.
Strengthening our technician training is one of the most important service standards we can offer you.
We're ALL About Safety
ALL's policy of providing fully trained operators for rental equipment means they will adapt safely to your jobsite and let you get up to speed on a job quickly without having to train their personnel on rental equipment.
Strengthening our technician and operator training is one of the most important service standards we can offer you.
Crane Operator Training and Instruction
We take training very seriously. Dawes can train your own operators or offer you one of our highly trained experts.
Dawes Rigging & Crane Rental, Inc. fully endorses the national certification program offered by the National Commission for the Certification of Crane Operators (NCCCO).
Our operating engineers go through extensive testing to assure the highest level of on-the-job productivity and safety—and that includes crane operators who already have thousands of hours of experience.
With over 50 Certified Crane Operators (CCO), Dawes is way out in front when it comes to crane operator training and instruction.
Dawes is an active member of the Specialized Carriers and Rigging Association.